Last updated: October 8, 2026
Privacy Notice
This notice explains how information submitted through the Ruykan website is collected, used, stored, and protected.
Who handles your information
The legal entity identified in the website footer operates this website and handles inquiry information. Privacy questions may be sent to the privacy contact shown on this page.
Information we collect
When you submit an inquiry, we collect your name, company, email address, project details, preferred language, submission time, and the page used to submit the request.
How we use it
We use this information to review your requirements, respond to your inquiry, prepare product or project recommendations, and maintain a business communication record. We do not use the inquiry form to make automated decisions.
How long we keep it
Inquiry records are retained only for the configured period shown below and are then automatically deleted, unless a longer period is required for an active contract or by law. An administrator may delete a record earlier when appropriate.
Protection and sharing
Access is limited to authorized administrators. We use operational safeguards such as access control, encrypted transport after HTTPS is enabled, backups, and server security controls. We do not sell inquiry information. Service providers receive it only when needed to operate the website or respond to the inquiry.
Your choices and rights
You may ask to access, correct, copy, or delete your inquiry information, withdraw consent, or raise a privacy concern. We may need to verify your identity before acting on a request.
Contact
Send privacy requests to the privacy contact email shown below. If that address has not yet been published, use the main contact email on the Contact page.